Managing your tenancy agreement should be a straightforward and simple process.
We have developed a guide that we hope will assist you in getting comfortable in your new home, and throughout the life of your tenancy.
The following information will assist you in dealing with Mark Walsh Estates Property Management and ensure a trouble free tenancy.
To assist you in making rental payments easier, rent can automatically be deducted from your bank account each month. Your rent is due calendar monthly in advance. If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager.
Referencing and tenancy fee: £175. Single person: £100
6 month & periodic tenancy renewal fee: £60
late rent payment fee: £45 missed payment Guide For Tenants
The rental bond is paid at the beginning of your tenancy and is lodged with the The Deposit Protection Service (The DPS) and is held as security against any damage or undue wear and tear. The bond will be refunded promptly after you vacate, provided the property is left in as close as possible the same condition as when the Tenancy Agreement commenced (allowing for fair wear and tear) and there are no other monies owing. An inspection will be conducted at the end of any tenancy to ensure that property condition is acceptable so that your bond can be refunded. A condition report will also be given to you for your comments at the start of the tenancy to ensure that you are protected against any false claim by the landlord.
During the course of your tenancy, the premises will be inspected periodically by Mark Walsh Estates Property Management after 3 days notice has been given to you. These inspections are to check on how the property is being maintained and to see what routine maintenance may be required.
A duplicate key to all properties is retained by Mark Walsh Estates Property Management for emergency access. Under special circumstances, and on producing identification, the keys can be borrowed during office hours but must be returned before close of business the same day. No service is available out of office hours or on public holidays.
It would be therefore advisable, that you also make private arrangements regarding the location of a spare key, should you inadvertently lock yourself out. Locks may only be changed after first obtaining permission from Mark Walsh Estates or the Landlord, and then on the strict understanding that you supply us with a spare set of keys within 24 hours. Remember, it is in your best interests to ensure that we have access to your property.
We strongly urge you to insure your personal possessions against any loss, damage or theft. The landlord has no obligation to insure your personal belongings.
Electricity, Gas and Telephone
It is each tenants’ responsibility to have the appropriate account placed in their name(s) and then to arrange to have a meter reading prior to moving in or vacating the premises.
Repairs and Maintenance
All requests for repairs are to be put in writing by email or faxing the Repair Request forms provided in your Tenant Folder. You may also request repairs ”Online” on our web site by clicking on the Repair Request Form, completing the details and sending it to us. It is important that you explain the best access method with any request so that the repair can be carried out quickly for you.
Only emergency repairs will be accepted by telephone.
All repairs are attended to as promptly as possible, however, it is often necessary to obtain the Landlord’s approval and/or quotes before any work can commence, so unfortunately a delay is sometimes unavoidable.
If any firm arrangements that we have made regarding access for any tradespeople are not kept by you, the service charge for calling the tradesperson will be automatically passed on to you for payment.
Where you rent a house, townhouse the upkeep of the gardens and grounds are your responsibility. Please do not store unnecessary paper, rubbish, bottles, cans, etc. on or around the premises.
Termination of the Tenancy Agreement
Your Residential Tenancy Agreement is a legal and binding contract, providing protection for both you and the Landlord. The Residential Tenancy Agreement can be terminated by you in the following ways:
One month written notice is to be given to your property manager should you wish to vacate the premises on the day your fixed term lease commenced.
Once the fixed term agreement has expired, you may continue living at the property or you may vacate.
If, however, unforeseen circumstance arise and you have to vacate prior to the expiration of your Residential Tenancy Agreement, please contact your Property Manager immediately and we will endeavour to find another suitable tenant. However, you will still be responsible for the rent until another suitable tenant is found, as well as the payment of a letting fee, an Agreement preparation fee and all advertising costs.
How do I get my bond back?
Ensure that you have left the property in a clean and tidy condition and as per the requirements of your Tenancy Agreement. This generally means that there should be no rubbish lying around with the gardens and lawns neat. Internally the walls, doors, windows and ledges, kitchen and bathroom should be clean, and carpets cleaned.
If you have caused any damage you need to have this repaired at your cost, to a good standard. For any outstanding damage which is considered to be your responsibility, and that has not been repaired by you, an Application may be made to the The Deposit Protection Service (The DPS) for the cost of repairs to be taken from the Bond. Sometimes damages may be in excess of the Bond money held.
Ensure there is no overdue rent owing.
Bond Inspection and refund
Your Property Manager will carry out an Exit inspection. This will be done soon after you have vacated the property and the keys have been returned. If the inspection is satisfactory, your Property Manager will complete the paperwork and send off the application for Bond Refund.
Please Note: Rent is payable until the keys are returned.Receive Property Updates